Zipa is committed to respecting and protecting the privacy
of visitors to our web sites as well as the privacy of our customers.
For visitors, we've structured our web sites so that, in general,
you can visit us on the web without identifying yourself or revealing
any personal information.
For customers, once you choose to provide us personally identifiable
information (any information by which you can be identified), you can
be assured that it will only be used to support your customer relationship
with Zipa.
Visitors to Our Web Site
What information do we collect?
When you visit our web site, our web server collects basic user information
about you that includes your ISP's domain, the time you accessed our
web site, and the pages from within our web site that you visit.
We may at times also use cookies, which are small pieces of information
that a web site can store in a designated file on your computer. Cookies
allow a web application to respond to you as an individual. By gathering
and remembering information about your preferences, the web application
can tailor its operation to your needs, likes, and dislikes.
Our web server can not collect your e-mail address or aggregate information
on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyze web
traffic and to improve the content of our web site. Cookies may be used
to facilitate your customer interaction with us. For example, we may
use a cookie on the landing page of products sold online which record
the customer information that is required on the order form, and then
forward this information to our internal tracking database.
We may from time to time disclose to third parties aggregate information
on our web site's traffic profile. For example, Internet advertising
companies may require this data to help us better target our advertisements
on our web site(s) and/or other web sites.
Note that our site provides links to products and services offered
by other companies; the company's web site that you link to will be
able to determine that you linked from our web site.
Zipa Customers
What information do we collect?
When you sign up for Zipa's services, you provide us with
both contact and payment information. Contact information typically
includes your name, address, email address, and phone number. Payment
information typically includes your credit card number.
While you are a Zipa customer, we manage information with
regard to your account status, choice of services, and customer logs.
In addition, we may store customers' electronic mail and other communications
as a necessary incident to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our service
for you. We use payment information for payment processing purposes
only. We create and maintain other information such as customer account
status, choice of services, and customer logs in the normal course of
providing service.
Zipa may share customer information with selected partners/third
parties, for example, to provide you with information about products
which might be of interest to you or to enable you to take advantage
of special partner programs. Zipa may also use customer information
to provide customers with system information or information about new
or upgraded products.
We will not otherwise disclose customer personal and account information
unless we have reason to believe that disclosing such information is
necessary to identify, make contact with, or bring legal action against
someone who may be causing harm or interfering with the rights or property
of Zipa, our customers, or others, or where Zipa
has a good faith belief that the law requires such disclosure.
Zipa also will not, except for reasons stated below, disclose
to third parties the contents of any electronic mail or other electronic
communications that Hostway stores or transmits for its customers. The
circumstances under which Hostway will disclose such electronic customer
communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of Hostway and
its customers;
- It is required to cooperate with interception orders, warrants,
or other legal process that Zipa determines in its sole
discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the
contents are inadvertently obtained by Zipa and appear
to pertain to the commission of a crime.
Zipa disclaims any intention to censor, edit, or engage in
ongoing review or surveillance of communications stored on or transmitted
through its facilities by customers or others. Zipa will, however,
review, delete, or block access to communications that may harm Hostway,
its customers or third parties. The grounds on which Hostway may take
such action include, but are not limited to, actual or potential violations
of Zipa's Terms of Use. Customers may opt out of receiving
newsletters and/or notices of new or upgraded products from Zipaby
sending a request to privacy@zipa.com.
In this request, customers must identify their domain name and contact
information.
Please note, however, that Zipa reserves the right to send
bulletins and other important information regarding our services at
our discretion.
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